የግላዊነት ፖሊሲ

Privacy and Personal Information Program

This manual is for the Virginia Department of Social Services (VDSS) staff, local offices, contractors, interns, volunteers, and partners who use or protect client information.

VDSS collects and uses personal information to help people get benefits and services. We follow federal and state laws to make sure this information is safe, private and used only for the right reasons.

  • If you work for VDSS: Follow these rules, complete training and report any problems
  • If you are a client: Know that your information is used only to help you. You can ask questions, request a correction or file a complaint if something is wrong.

መረጃ የምንሰበስበው ለምንድን ነው?

We may collect personal information to:

  • አንድ ሰው ለጥቅማ ጥቅሞች ወይም አገልግሎቶች ብቁ መሆኑን ይወስኑ
  • መረጃን ያረጋግጡ
  • Manage programs and services
  • Meet state and federal requirements

እነዚህን አገልግሎቶች ለማከናወን የሚያስፈልገውን መረጃ ብቻ ነው የምንሰበስበው። መረጃው በሕግ እንደተፈቀደው ከሚመለከተው ሰው፣ ከቤተሰብ አባላት ወይም ከክልል እና ከፌዴራል ኤጀንሲዎች ሊመጣ ይችላል።

How information is protected

The Virginia Department of Social Services works to protect personal information by:

  • ለተፈቀዱ ተጠቃሚዎች መዳረሻን መገደብ
  • Using safeguards to help prevent misuse, loss or unauthorized access
  • Reviewing systems and processes for risk
  • ለግላዊነት ወይም ለደህንነት ክስተቶች ምላሽ መስጠት
  • መዝገቦችን ደህንነቱ በተጠበቀ ሁኔታ ማስተዳደር እና አስፈላጊ በማይሆንበት ጊዜ ማስወገድ

Privacy and security work together to help protect the people we serve and support reliable services across Virginia.

Governance and Privacy Program

  • Makes sure privacy is protected
  • Ensures the program is shared with all staff
  • ደንቦቹ ግልጽ ካልሆኑ የመጨረሻ ውሳኔ አለው
  • Runs the privacy program
  • Updates rules every two years or sooner if laws change
  • Provides staff and funds for privacy work
  • Reviews risks and systems
  • የውሂብ ደህንነትን ለመፈተሽ ከኦዲት አስተዳዳሪ ጋር ይሰራል
  • ሁሉንም የ VDSS ቢሮዎች ይደግፋል
  • Helps new systems include privacy
  • Reviews complaints
  • Investigates possible breaches
  • Teach staff about privacy rules
  • Help provide training
  • Make sure rules are followed in their teams
  • የአካባቢውን የግላዊነት እና የደህንነት ኃላፊዎች ይሾሙ
  • Report privacy problems to the Privacy Officer
  • Ensure staff get training
  • ከመድረስዎ በፊት የሰራተኞች ስልጠና ያስፈልጋል
  • Manage risks
  • ተገዢ ሆነው ይቆዩ
  • Appoint system administrators
  • Decide how data is classified
  • የውሂብ አጠቃቀም ጥያቄዎችን ያጽድቁ
  • Set rules for access
  • Protect data in local systems
  • የአካባቢ የግላዊነት ደንቦችን ከVDSS ጋር ያጋሩ
  • ስልጠና ይፍጠሩ
  • Prevent one person from full control over sensitive work
  • Follow rules
  • Sign acknowledgments each year
  • ችግሮችን ወዲያውኑ ሪፖርት ያድርጉ
  • ከተቀጠሩ በኋላ በ 30 ቀናት ውስጥ እና ከዚያ በኋላ በየአመቱ ስልጠናውን ያጠናቅቁ
  • Run systems safely
  • Build privacy controls into daily work
  • የውሂብ ደህንነትን ይጠብቁ
  • Run systems in line with rules
  • Give reports to Data Owners

The VDSS Privacy Program:

  • Follows federal and state laws
  • Protects data from misuse or loss
  • Responds to privacy complaints
  • የግላዊነት መቆጣጠሪያዎችን ይገመግማል እና ያሻሽላል
  • Trains staff
  • All staff, interns and contractors must finish privacy training.
  • ስልጠናው ከተቀጠረበት ቀን ጀምሮ በ 30 ቀናት ውስጥ እና ከዚያ በኋላ በየአመቱ መከናወን አለበት።
  • Records of training are kept.
  • VDSS is the owner of all data collected.
  • የውሂብ ባለቤቶች የመዳረሻ እና የጥበቃ ደንቦችን ያስቀምጣሉ።

ውሂቡ እንደሚከተለው ተሰይሟል፦

  • የህዝብ – can be shared
  • Private – limited to staff
  • ሚስጥራዊ – very limited, protected by law
  • Data can only be shared if the law allows.
  • ጥያቄዎች በውሂብ ባለቤቶች መጽደቅ አለባቸው።
  • Records must be kept only as long as needed.
  • Old records must be destroyed safely.
  • Clients can see their own records.
  • መዝገቦቹ የተሳሳቱ ከሆኑ ደንበኞች እርማቶችን መጠየቅ ይችላሉ።
  • ህጉ ከሚፈቅደው ውጪ መረጃ ከመጋራቱ በፊት ደንበኞች ፈቃድ መስጠት አለባቸው።
  • ሁሉም ሰራተኞች የግላዊነት ጥሰቶችን ወዲያውኑ ሪፖርት ማድረግ አለባቸው።
  • Breaches will be reviewed and fixed.
  • Clients will be told if their data was part of a breach.
  • Devices with data must be kept safe.
  • በአሮጌ መሳሪያዎች ላይ ያለ ውሂብ እንደገና ጥቅም ላይ ከመዋሉ ወይም ከመወገዱ በፊት መሰረዝ አለበት።
  • All new projects must consider privacy.
  • Risks must be reviewed before new systems go live.
  • VDSS Privacy Program must be reviewed every two years.
  • Staff must know where to find privacy policies.
  • Staff with access to data must be screened before hire.
  • Job roles decide what data can be seen.
  • ስርዓቶች ግላዊነትን ለመጠበቅ መሳሪያዎች ሊኖራቸው ይገባል።
  • አደጋዎችን ለመፈተሽ ሪፖርቶች ይካሄዳሉ።
  • ግላዊነት እና ደህንነት አብረው ይሄዳሉ።
  • VDSS የመረጃ ደህንነት ፕሮግራም መመሪያን ይከተላል።

አብረን በመስራት፣ ግላዊነትንም ሆነ እምነትን እንጠብቃለን። ይህ ፕሮግራም VDSS በቨርጂኒያ ውስጥ ላሉ ቤተሰቦች ትክክለኛ አገልግሎቶችን እንዲሰጥ እና የግል መረጃዎችን ደህንነቱ በተጠበቀ ሁኔታ እንዲጠብቅ ይረዳል።

Everyone has a part to play. When we guard privacy, we build hope, trust and care for the people we serve.